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Rose Pest Solutions Website Privacy Policy

Protecting your private information is our priority. This Statement of Privacy applies to https://www.rosepestsolutions.com and Rose Pest Solutions and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Rose Pest Solutions include https://www.rosepestsolutions.com. Rose Pest Solutions is a service division of Bio-Serv Corporation, and all references to Rose Pest Solutions should be deemed to include Bio-Serv Corporation. The Rose Pest Solutions website is a home service business site. By using the Rose Pest Solutions website, you consent to the data practices described in this statement.

Collection of your Personal Information

Rose Pest Solutions may collect anonymous demographic information, which is not unique to you, such as your:

  • Age
  • Gender
  • location, interests, contact information

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Site, or on https://www.myroseonline.com . These may include: (a) registering for an account on our Site; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting a form (f) clicking on click-to-call link (g) submitting your credit card or other payment information when ordering and purchasing products and services on our Site. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.

Sharing Information with Third Parties

Rose Pest Solutions does not sell, rent or lease its customer lists to third parties.

Rose Pest Solutions may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is transferred to the third party. Rose Pest Solutions may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Rose Pest Solutions, and they are required to maintain the confidentiality of your information.

Rose Pest Solutions may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Rose Pest Solutions or the site; (b) protect and defend the rights or property of Rose Pest Solutions; and/or (c) act under exigent circumstances to protect the personal safety of users of Rose Pest Solutions, or the public.

Tracking User Behavior

Rose Pest Solutions may keep track of the websites and pages our users visit within Rose Pest Solutions, in order to determine what Rose Pest Solutions services are the most popular. This data is used to deliver customized content and advertising within Rose Pest Solutions, and in some instances, Google and Facebook pages as well, to customers whose behavior indicates that they are interested in a particular subject area.

Rose Pest Solutions tracks behavior on website including page views, time on site and conversions (calls & form submissions). We also track social shares and follows through third-party app www.addthis.com, Facebook, Google, Youtube and Twitter. Rose Pest Solutions also uses birdeye.com to send customers satisfaction surveys after service is performed. Rose Pest Solutions provides services to its customers in a service area that includes Michigan, Indiana, Ohio, Pennsylvania, Kentucky and West Virginia. This website is intended primarily for the use of its customers in those service areas. Rose Pest Solutions does not provide services in the European Union or otherwise outside of the United States, or in the state of California, and does not solicit or accept business in those locations.

Automatically Collected Information

Information about your computer hardware and software may be automatically collected by Rose Pest Solutions. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Rose Pest Solutions website.

Use of Cookies

The Rose Pest Solutions website may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Rose Pest Solutions pages, or register with Rose Pest Solutions site or services, a cookie helps Rose Pest Solutions to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Rose Pest Solutions website, the information you previously provided can be retrieved, so you can easily use the Rose Pest Solutions features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Rose Pest Solutions services or websites you visit.

Links

This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Security of your Personal Information

Rose Pest Solutions secures your personal information from unauthorized access, use, or disclosure. Rose Pest Solutions’ third-party vendor for processing online payments uses the following methods for this purpose:

  • SSL Protocol

When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol. Any sensitive or confidential information collected for purposes of online payment is received used and stored in connection with that purpose at a separate website : https://www.myroseonline.com

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.

Children Under Thirteen

Rose Pest Solutions does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

Opt-Out & Unsubscribe from Third Party Communications

We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from third-party partners of Rose Pest Solutions by contacting us here:

Dispute Resolution - Arbitration

Any disputes between the parties concerning or arising out of this website shall be arbitrated in the city of Troy, Oakland County, Michigan.  The arbitrator shall be agreed upon between the parties and failing this, the arbitrator shall be selected by the Oakland County, Michigan Circuit Court from a list of retired Wayne, Oakland or Macomb County Circuit Court or District Court Judges.  The arbitrator shall apply Michigan law.  The arbitrator shall be required to make specific findings of fact and conclusions of law.  The arbitrator=s award shall be final and binding upon the parties and may be reduced to a judgment and enforced in any circuit or other court having appropriate jurisdiction thereof.

E-mail Communications

From time to time, Rose Pest Solutions may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from Rose Pest Solutions or click on a link therein.

If you would like to stop receiving marketing or promotional communications via email from Rose Pest Solutions, you may opt-out of such communications by clicking the unsubscribe button at bottom of the email or by sending a request to optout@rosepest.com.

External Data Storage Sites

We may store your data on servers provided by third party hosting vendors with whom we have contracted. Online payments, and payment information, after you have registered for this service, are handled through a different, separate website https://www.myroseonline.com/  which is maintained and secured by a third-party contractor.

Changes to this Statement

Rose Pest Solutions reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of the Site and/or Services available through this Site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

Contact Information

Rose Pest Solutions welcomes your questions or comments regarding this Statement of Privacy. If you believe that Rose Pest Solutions has not adhered to this Statement, please contact Rose Pest Solutions at:

Rose Pest Solutions
1130 Livernois Rd
Troy, Michigan 48083

Email Address:

info@rosepest.com

Telephone number:

(248) 588-7005

 

Effective as of September 11, 2018