Philosophy
Our Pledge
At Rose Pest Solutions, we dedicate ourselves to lead our industry by delivering the most professional, responsive, and innovative pest management services possible. To this end:
- We will demonstrate a high professional standard with quality performance and conduct
- We will continually improve our technical competence through ongoing training to meet the ever-changing needs of our clients
- We will be good stewards of the public trust by keeping environmental impact & human safety as primary considerations in our daily operations
- We will respond promptly to our clients' concerns
- We will continually evaluate our company's operations, always seeking to improve
- We will always treat others with respect by dealing with them courteously, honestly, and fairly
Our Philosophy
When we interact with our clients, vendors, suppliers and employees, we want to keep in mind these four questions:
- Is it the truth?
- Is it fair to all concerned?
- Will it build goodwill and better friendships?
- Will it be beneficial to all concerned?
Using this test as our guideline, the following is a statement of our objectives and philosophy. We at Rose Pest Solutions strive to:
- Provide the best pest management services to our clients at competitive prices.
- Research and develop improved pest management techniques so we can, in turn, serve our clients with the highest quality, most effective and safest methods and materials in pest management.
- Treat our clients with respect by dealing with them courteously, honestly, and fairly at all times.
- Treat our employees as vital and important members of the company by providing them with fair wages and safe working conditions, treating them with equality, respect, & offering internal & external training programs & challenging assignments to provide them with opportunities to develop & advance themselves within the Company.
- Act as responsible business citizens in the community through participation in community service activities.
- Respect the citizens of our community through maintaining our record as an equal opportunity employer.
- Anticipate the needs of our clients and expand the services we provide to fulfill those needs.
- Establish client satisfaction as the principal objective in performing our services, recognizing that in doing so we may, at times, need to sacrifice our own self-interest.
- React to feedback from our current and potential clients through investigating customer complaints and contract cancellations, and assessing the number and type of contracts we sell.
- Expand geographically and/or adapt our services to meet new and challenging market demands.
Testimonial:
"I just want to tell you what an amazing staff you have at your Clinton Township office. I found a insect in my house and called to see if they could identify it. When I walked in the office everyone was exceptionally nice. Materials were printed out for me on what they thought it could be and I was educated on how to prevent the insect. They kept the insect and the next day a tech called me and told me what exactly the insect was, which was a assasian bug, and he talked to me about this particular insect and made me feel so relieved.
I am not a bug person so I really appreciate how the staff made me feel so much better about my situation. Please recognize your staff for me and thank them also."
N. Chambers
Michigan










